Returns
At Reveree, we want you to be fully satisfied with your purchase. If for any reason you are not satisfied, you may request a return within 14 days of receiving your order.
To be eligible for a return:
- The item must be unused, unopened, and in its original packaging
- The item must be in the same condition as received
- Proof of purchase is required
- Non-Returnable Items
For hygiene and safety reasons, we do not accept returns on:
- Opened or used products
- Items that have been tampered with
- Clearance or sale items (if applicable)
How to Request a Return
To initiate a return, please contact us at:
Customerservice@reveree.com
Include:
- Your order number
- The reason for your return
- Clear photos (if the item is damaged or incorrect)
Once your request is approved, we will provide return instructions.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved:
- Refunds will be processed within 5–10 working days
- Funds will be returned to your original payment method
- Damaged or Incorrect Items
If you receive a damaged or incorrect product, please contact us within 24 hours of delivery. We will resolve the issue as quickly as possible.
Shipping Costs
Customers are responsible for return shipping costs unless the item is faulty or incorrect
Original shipping fees are non-refundable
Late or Missing Refunds
If you have not received your refund after the stated time:
- Check with your bank or payment provider
- Contact us for further assistance
